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Norton Malware Removal Tool
The Norton Power Eraser tool is only compatible with computers running Microsoft Windows operating systems. It does not work with computers running on WinPE, Mac OS X, Android devices, and iOS devices.
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Norton Power Eraser is a free virus removal tool that can be downloaded and run to remove malware and threats from your computer. You don't need to install this tool.
- Download Norton Power Eraser.
- Click Save.
- Select the location as Desktop, and then click Save.
- To run Norton Power Eraser, double-click the NPE.exe file.If the User Account Control window prompts, click Yes or Continue.
- Read the license agreement, and click Accept.Norton Power Eraser checks for and downloads the new version if available.
- In the Norton Power Eraser window, click the Scan for Risks icon.
- By default, Norton Power Eraser performs a Rootkit scan and requires a system restart. When you see a prompt to restart the computer, click Restart.If you do not want to include the Rootkit scan, go to Settings, and uncheck the option Include Rootkit scan (requires a computer restart).
- Wait for the scan to complete.
Some applications can install unwanted toolbars and can cause browser redirection. Norton Power Eraser provides an unwanted application scan option to scan your computer for potentially unwanted programs (PUP) and potentially unwanted applications (PUAs). For more information, read Run an Unwanted Application scan in Norton Power Eraser.